FAQ'S MONITORING ISSUES
Q. Do I get an insurance discount if my security system is monitored?
A. Most insurance companies offer a discount for monitored systems. The discount percentage varies by insurance companies. Consult your agent for specific discount offers.
Q. How often should I test my system?
A. Manufacturers suggest weekly testing. Contact the Central Station at 800-233-5430 before testing to place your account on test. Accounts cannot be placed on test via e-mail. Failure to place your account on test with the Central Station will result in authorities being dispatched.
Q. My alarm was accidentally activated. What should I do?
A. Immediately contact the Central Monitoring Station at 800-233-5430 to give them your verification code and advise them of the activation.